Ilmove AI is a WhatsApp receptionist purpose-built for aesthetics clinics. It replies to every new client enquiry in under two seconds — at 9pm, on Sundays, between treatments — and books consultations while your team focuses on the clients in front of them.
You invest in Instagram, reels, influencer collabs and Google Ads to drive DMs. But the woman who messages at 9pm doesn't wait until 9am. She books at the clinic that answered first.
A client DMs about lip filler at 9pm. Your team sees it at 9am. By then she's booked with a competitor — and 81% of aesthetics clients book the clinic that replies first, not the best one.
You cannot answer DMs while injecting, consulting, and managing aftercare. So enquiries pile up across Instagram, WhatsApp, and forms — and quietly disappear.
One unfilled lip-filler appointment costs £180. One unbooked B12 client costs £45 — but the lifetime value is £600+. Most clinics lose more in missed DMs each month than a full Instagram ads budget.
No app for clients to download. No new number for them to remember. Ilmove AI works quietly in the background of your existing WhatsApp Business line — and we're adding Instagram DMs soon.
From your Instagram bio, website, Google profile, or Linktree — the same WhatsApp number you already publish.
Warm, human-sounding reply that answers their question, mentions price points and aftercare, and proposes a consultation.
Answers follow-ups on results, downtime, suitability, contraindications, and aftercare. Sends them your Calendly link or directly proposes a date.
Lead captured, message thread saved, consultation booked. You take over only when a human conversation is genuinely needed.
Out of the box, Ilmove AI knows how to talk to aesthetics clients — treatments, results, downtime, contraindications, aftercare. We configure it to your clinic's menu in the first 48 hours.
Speaks fluently about Botox, lip filler, cheek filler, jaw filler, polynucleotides, profhilo, skin boosters, microneedling, chemical peels, B12, fat dissolve — with your specific pricing.
Identifies adverse reactions, lumps, or post-treatment concerns and routes them to your practitioner immediately. No AI middleman delay on safety.
Books consultations straight into your existing Calendly calendar. Real-time availability. No double-bookings. Client gets confirmation and aftercare prep instantly.
Automated reminders 4–6 months after filler, 3 months after Botox. If a regular client has gone quiet, Ilmove AI gently reopens the conversation.
Configurable deposit collection, reminder cadence, and rescheduling flow. Drops no-show rate by 40–60% — and protects your time without awkward chasing.
See every DM and WhatsApp by source, treatment interest, and outcome. Know exactly which posts, reels, or ads are converting — and which are not.
Every WhatsApp conversation, every lead, every booking — in one place. You step in only when a client genuinely needs you personally.
Three tiers from Starter to Enterprise. Founding rates locked for the first 50 customers, then standard pricing from August 2026.
Plans from £99/month for single-site practices, up to Enterprise for multi-location groups.
Yes. Ilmove AI sits on top of your existing WhatsApp Business line — patients still message the number on your website, Google Business profile, or signage. Nothing changes for them, and your team can take over any conversation at any time.
You can be live in under 48 hours. Day one: a 30-minute call to capture your treatment menu, pricing, opening hours, deposit policy, and brand voice. Day two: we configure, test, and switch you on. We do the work; you do the artistry.
Ilmove AI integrates with Calendly for bookings out of the box. Direct integrations with Pabau, Aesthetic Nurse Software, and Fresha are on the roadmap. For now, you get a clean handover in the portal and can copy bookings across in seconds.
Yes. Client data is encrypted in transit and at rest. Storage is on Google Cloud UK/EU regions. We retain conversation data for 2 years (configurable), and have a full DPA available on request. We are UK-registered. Medical history is never collected by the AI — that's for your in-person consultation.
Aftercare triage is built in. If a client mentions a lump, severe swelling, unusual pain, or any adverse reaction, Ilmove AI escalates immediately to your practitioner — and gives the client basic aftercare reassurance in the meantime. It will never delay a clinical concern.
Ilmove AI knows what it doesn't know. If a question requires your clinical judgement (suitability, medical history, complex aftercare), it tells the client you'll personally be in touch and flags the conversation in the portal.
Book a 30-minute demo. We'll show you Ilmove AI working live on a real aesthetics enquiry — no slides, no theory. If it's not right for you, we'll say so.
Book your free demo